Not satisfied with your purchase? You can return it within 14 days of receipt.

Shipping address: Send the package to:
Spoorstraat 59, 1815 BH Alkmaar

Shipping costs: You will be responsible for paying for your own shipping costs for returns.

Conditions: All items must be returned in their original packaging and with original tags attached.

Returns information: Always include your order name and order number with your return shipment. Without this information, we cannot match the return to the correct order.

Responsibility: We are not responsible for damage during return shipping or for lost packages.

Shipping advice: We recommend insuring your package. Lost packages will not be refunded, and damaged items will not be accepted.

Exchanges: It is not possible to exchange an item. Please return the item and reorder the desired item in the webshop.

Processing time: We aim to process returns within the same business day. It may take up to 10 days for the money to appear in your account.

Exception: SALE items cannot be returned.

Please let us know in advance that you're sending a return by sharing your order name, order number, and track & trace code . This way, we can track your return.